Broadway Stars BROADWAYSTARS

Directing People To Restrooms Can Increase Visitor Satisfaction

by Joe Patti

Back in May I wrote about research Colleen Dilenschneider and the folks at IMPACTS derived from the National Awareness, Attitudes, and Usage Study regarding what factors help them to feel welcome.  Briefly, it was when they they saw themselves and stories/images relevant to them on the stage or on display as well as seeing staff, ... Read more

SOURCE: Butts In The Seats at 11:42pm on December 2, 2024